FAQs

What services do you offer?

We offer a wide range of tree care and land management services, including tree removal, stump grinding, emergency tree work, large-scale commercial clearance, tree surveys, and crane services. If you’re unsure of what you need, feel free to contact us for a consultation.

What areas do you cover?

Lumber Joe and his team operate across the North West of England, including but not limited to Cheshire, Manchester, and Liverpool. If your location isn't listed, reach out to us, and we'll do our best to accommodate your needs.

Do I need permission to remove a tree from my property?

It depends on your location and whether the tree is protected by a Tree Preservation Order (TPO) or within a conservation area. We can help check local regulations and obtain the necessary permissions before proceeding with any tree work.

How much does tree removal cost?

The cost of tree removal varies based on the size of the tree, its location, and the complexity of the job. We provide free, no-obligation quotes to give you an accurate estimate before starting any work.

Is stump grinding necessary after tree removal?

While not mandatory, stump grinding is highly recommended after tree removal to prevent regrowth and eliminate a potential tripping hazard. It also helps clear the space for future landscaping or construction.

How quickly can you respond to emergency tree work?

We offer 24/7 emergency tree work services and aim to respond as quickly as possible, especially when there’s a risk of damage to property or personal safety. Contact us immediately in the event of an emergency.

Will you remove the debris after completing a job?

Yes, we offer full clean-up and debris removal as part of our services. Whether it's a small residential project or a large-scale commercial clearance, we ensure your property is left clean and tidy.

What qualifications do your team members have?

Our team is made up of fully qualified and experienced arborists who are trained to handle all types of tree work safely and efficiently. We also carry full insurance for added peace of mind.

Can you perform tree work in confined spaces or near power lines?

Yes, we specialise in working in challenging locations. Using our crane services and expert arborists, we safely remove trees from confined spaces, near buildings, or close to power lines without causing damage.

Do you offer free quotes?

Yes, we offer free, no-obligation quotes for all our services. Simply contact us with the details of your project, and we’ll arrange a visit to provide an accurate estimate.

What happens if my tree is diseased?

If we identify a diseased tree during a survey or inspection, we will provide expert advice on the best course of action. This may include treatment, pruning, or in severe cases, complete removal to prevent the spread of disease to other trees.

How often should I have my trees inspected?

We recommend having your trees inspected at least once a year, especially if they are large or located near buildings or high-traffic areas. Regular tree surveys help detect issues early and prevent potential hazards.

What are your payment terms?

We typically accept payment upon completion of the work. We accept various payment methods and will provide a detailed invoice for your records.

If you have any other questions, feel free to contact Lumber Joe and his team. We're always happy to help with your tree care needs!